Many women describe the experience of dealing with infertility and IVF treatment as an “emotional rollercoaster.” Infertility and its treatment can be very stressful emotionally, physically, and financially. It is normal to feel overwhelmed, but there are many things you can do that can help you cope. We encourage partners to be supportive of each other and to participate in the treatment process together. You may also find it helpful to develop a network of supportive friends and family who are sympathetic to your situation.

At Genesis Fertility Centre we offer a number of support resources. In addition to talking to your physicians and nurses, we also encourage you to use the support provided by professional counselors.

Our counselors are all experienced in helping couples cope with fertility issues. They can help you learn strategies for dealing with stress, managing your IVF cycle, and nurturing your relationship with your partner.

Each IVF & ICSI completed cycle (eggs retrieved) includes one counseling session. You have the option of using your counseling time before or after your IVF procedure.

  • Pre-IVF counseling: You pay the counselor directly. Following egg retrieval, you can submit your counseling session receipt to be reimbursed.
  • Post IVF counseling: Please ask your counselor to contact the Genesis Fertility Centre accounting department prior to the counseling session for invoicing instructions. The counselor will invoice Genesis directly for your counseling session.

Counseling reimbursement or coverage is valid within 12 months of the egg retrieval procedure.

If you wish to schedule time with a counselor, please choose any counselor from the following list or feel free to draw on support from counselors in your local community. Call them directly to book an appointment.


For Donor Egg, Donor Sperm, Surrogacy and Fertility Counselling:

Name/Address Phone Number Fees

Karin Schwartz, MSW or (604) 696-1696 $130/hour
Janna Stark Glassman, MA
310-2902 West Broadway
Vancouver, BC

Karen Kranz, PhD, R. Psych (604) 730-8803 $170/hour*
203 – 2628 Granville Street
Vancouver, BC

Chandra Sen, MA, RCC (604) 732-1081 $140/hour*
1945 West 16th Avenue
Vancouver, BC

Mary Chiasson, MA, RCC (604) 908-6139 $110/hour
302-2245 West Broadway
Vancouver, BC V6K 2E4

Emily Koert, MA, RCC (604) 842-6523 $110/hour
203- 2628 GranvilleStreet
Vancouver, BC

*Plus an additional fee to generate a (required) written report for donor egg and surrogacy treatments.

For Fertility Counselling and Sexual Medicine:

Mary Chiasson, MA, RCC (604) 908-6139 $110/hour
302-2245 W Broadway
Vancouver, BC V6K 2E4

Marianne Gareau, PhD or (778) 887-1695 $175/hour
David Brown, MSW, RSW
1309-750 West Broadway
Vancouver, BC

Dianne Leitch, BComm, MC, RCC (604) 657-9095 $110/hour
#407- 1200 Lonsdale Avenue
North Vancouver, BC

Bianca Rucker, RN, PhD (604) 731-4466 $195/50 minutes
Sexual & Relationship Issues
400 – 601 West Broadway
Vancouver, BC

Louise Kirkhope, MSW, RCC (250) 741-4421 $95/hour
107-335 Wesley Street
Nanaimo, BC

Terry Karpman, PhD (780) 421-1747 $170/50 minutes
602 10216 — 124th Street
Edmonton, AB

Kristina Towill Ph.D., R.Psych. (CPBC 1545) (250) 763-2030 $175/hour
302 – 3320 Richter Street
Kelowna, BC


Vancouver Infertility Peer Support Group (VIPS)
Tel: (604) 320-7330 or (604) 576-0037
Contact: Jennifer Hillman

Adoptive Families Association of British Columbia (AFABC)
Tel: (604) 320-7330
Contact: Jennifer Hillman

Infertility Awareness Association of Canada (IAAC)
Vancouver contact:
Sue and Lisa
Tel: (604) 831-7137
Kamloops contact:
Tel: (250) 828-6899

Single Mothers By Choice
Contact: Lisa

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