Career Opportunities–Join our team!


Working at Genesis offers you the opportunity to be part of a dynamic team of reproductive experts dedicated to providing outstanding patient care.

Since opening our doors in 1995, Genesis has grown to be one of the largest IVF clinics in Canada and a leader in reproductive technology. We offer a comprehensive range of assisted reproductive technologies, including IUI, IVF, ICSI, PGD, surgical sperm retrieval, cryopreservation, oocyte and sperm donation.

Our results—which are among the best in North America— speak to our commitment to research and innovation, our state-of-the-art embryology lab, and to our outstanding staff.

Qualified candidates should email their resume and cover letter to

Administrative Office Manager

We have an immediate opening for a highly motivated, multi-task oriented Office Manager with a passion for women’s reproductive health.

Hours are full time;  5 days a week

This position will support the Vision, Values, Purpose and commitment of Genesis Fertility Centre and at all times be cognisant of the importance of patient safety. Reports to the Operations Director and ensures the provision of confidential administrative and clinical support for the purpose of maintaining accurate patient records and comprehensive patient care. This position assists with patient flow, teaching, data entry and supervised clinical procedures.

Reporting to the Operations Director, the Office Manager provides management and leadership for the Administration Department. The  manager will be responsible for smooth operation of the administration department including the overall patient experience, switchboard, booking secretaries, reception and some finance tasks. Some of the tasks below may be delegated, but ultimate responsibility will remain with the Office Manager.

Key Responsibilities:

  • Have the knowledge to train switchboard, booking secretaries, reception and some finance positions
  • Ensure smooth operation of reception, switchboard and booking secretaries.
  • Ensure training plans are sufficient for each position and ensure each employee has completed training plan
  • Keep current on knowledge of each position and will fill in for any of those positions when required (for example sick days, vacation days etc.)
  • Perform admin staff evaluations to congratulate on positives and encourage improvements
  • Responsible for operational control and timely booking of referrals and follow ups
  • Ensure patient satisfaction in their experience with staff in each of the above departments. Resolve minor patient complaints. (major complaints or unresolved issues should be brought to Operations Supervisor)
  • Office, equipment and building maintenance
  • Provide on-going day clinic support for physicians and their patients.
  • Adjust roster (or delegate) in accordance with physicians requests
  • Quickly and efficiently handle all incoming calls which have been directed to the Medical Booking Secretaries voice mails. This includes providing additional support to other secretaries thus ensuring a continued high standard of patient care.
  • Promote quality assurance and risk management activities by methods such as participating in patient surveys, chart audits and providing input to the multi-disciplinary team.
  • Perform receptionist functions such as receiving visitors, answering the telephone, directing calls and taking messages; provide information and assistance in response to inquiries, as required.
  • Perform other related duties as assigned.

Education, Training, and Experience:

  • Bachelor’s Degree, completion of the Medical Office Assistant certification program plus two (2) year’s recent, management experience or an equivalent combination of education, training and experience.
  • Proficiency with Microsoft Office products
  • Preference will be given to candidates with medical office management experience..

Skills and Abilities:

  • Ability to communicate effectively both verbally and in writing.
  • Ability to work independently and as a member of a multi-disciplinary team
  • Ability to assume leadership role in a compassionate, fair manner
  • Demonstrated ability to organize and prioritize work in an environment subject to changing deadlines, stress and interruptions
  • Broad knowledge of computerized patient database programs
  • Proficiency in the use of personal computers and applicable software applications
  • Physical ability to carry out the duties of the position

Interested, qualified candidates should send their covering letter and resume to J. Todd Dixon,  Director Clinical Operations,



Genesis is the largest private fertility clinic in Vancouver BC. We offer the full range of assisted reproductive technologies, including IUI, IVF, ICSI, PGD, surgical sperm retrieval, cryopreservation, oocyte and sperm donation as well as surrogacy cycles.

We are currently seeking a highly motivated, experienced Reproductive Endocrinologist to join our team. This is an associate level position with potential for partnership.

Additionally, the right candidate will possess an enthusiastic, hard working, professional attitude with excellent communication skills and attention to detail.  Education requirement includes MD, OBGYN residency, and REI fellowship.
This is a non-union, full-time day position with weekend and holiday rotations.
We offer a salary of $250,000 with benefits at 3 months, company matching RRSP program, medical and dental upon completion of probation.

Interested, qualified candidates should send their covering letter and resume to J. Todd Dixon,  Director Clinical Operations,

Enquiries are welcome and will be treated with the strictest of confidence.

Meet Us Monday: Nicole Gilcrist, Office Manager

Nicole Gilcrist, office manager at Genesis Fertility Centre in Vancouver


Hi, my name is Nicole. I am the Office Manager at Genesis. You will normally speak to me prior to and meet me after your appointment. I’m the one with the accent. I am a newbie to Canada, having moved from Australia almost a year ago with my partner.

I began my working life at Reproductive Medicine Albury, a fertility clinic in my home town of Albury, which is a small country town of about 100,000 people. Albury is on the border of NSW and Victoria on the east side of Australia. Prior to joining Genesis I worked in a medico-legal practice in Sydney for 4 years, and while this was interesting, I always found myself looking for jobs within the fertility industry. 3 days after arriving in Vancouver, after a quick google search, I contacted Genesis. The rest is history. I have been with Genesis for almost a year now and having seen how far we have transformed in just a year is a testament to Dr. Kashyap and the hardworking staff we have at Genesis. Everyone from the Nurses to Admin to the Laboratory staff have a level of passion that is unparalleled to anything I have ever witnessed. It is easy to see how much they love what they do and how much they care about each and every patient that walks through the door.

When I am not working I love to have fun, my weekends generally consist of socializing with friends and exploring this beautiful city. I love a good adventure and enjoy meeting new and interesting people. Prior to my arrival in Vancouver I traveled to a variety of different countries: Vietnam, Thailand, Turkey, United Arab Emirates and many others. I must confess I am 100% a nomad at heart and love being off the radar knee deep in foreign culture and most importantly food! I would quite happily travel 26 hours on a bus through mountainous Laos, if it meant I could eat authentic Laos street food.

While I love travelling and seeing new things, I do miss my family every single day. I have a very close relationship with my Mum, Dad and sister, but thanks to technology we speak almost every day.

Vancouver Sun: Egg freezing a viable option for women who choose to have children later in life

The staff at our fertility clinic are avid supporters of individuals and couples having children when they think they are ready. As Canadian Infertility Awareness Week approaches at the end of May (24-31), there’s no better time than now to consult with your family doctor about options for maintaining and extending your fertility.

One option of extending your fertility is to have your eggs frozen.

Our medical director, Dr. Sonya Kashyap, wrote an opinion piece in the Vancouver Sun explaining why people should consider egg freezing as an option should they choose to have children later in life.

Dr. Sonya Kashyap, Medical Director, Genesis Fertility Centre

Vancouver Sun: Opinion: Egg freezing a viable option for women who chose to have children later in life.

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